Computerworld News

  1. The digital transformation of the retail industry challenges retailers, but they seem to be realizing that authenticity, customer service and relevance are critical. That’s certainly the case at FAO Schwarz.

    This is not a toy

    The legendary toy store closed in 2015, but is being resurrected by new owners, ThreeSixty Brands. Open for business in New York's Rockefeller Plaza, the toy emporium is renowned for its larger-than-life interactive retail experiences.

    To read this article in full, please click here

  2. Just before a holiday, this IT support guy calls a remote office to have a pair of tapes changed in their loader, says a pilot fish on the inside.

    "Since the person who normally changes the tapes is away for the holiday, he decides to walk a user through the process," reports fish.

    IT guy describes the tape loader, and tells the user to "remove tapes 1 and 6."

    User starts in on the process, then tells IT guy, "I removed tape 1, but I'm not sure if I'm doing this right. It seems different from what I did last time."

    IT guy: You're doing fine. Just pull out tape 6, and we'll put in the new tapes.

    "User complies and removes 'tape 6,'" says fish. "Just then, the people in the remote office start to complain that the server is down.

    To read this article in full, please click here

  3. Tech Events

    To read this article in full, please click here

  4. Google's Chrome OS platform sure has come a long way.

    From the early days, when Chrome OS was little more than an experimental "browser in a box," to today — with the platform powering first-class hardware and supporting a diverse range of productivity applications — Google's once-crazy-seeming project has turned into one of the world's most intriguing and rapidly expanding technological forces.

    I've been covering Chrome OS closely since the start. I lived with the first Chromebook prototype, the Cr-48, and have used Chromebooks as part of my own personal computing setup in varying capacities ever since. I write about the field not only as someone who's studied it professionally from day 1 but also as someone who has used it personally that entire time, up through today.

    To read this article in full, please click here

  5. Microsoft this week restarted the automatic distribution of Windows 10 October 2018 Update, the problem-plagued upgrade that was pulled from release just days after its initial debut.

    "We are now starting our phased rollout to users via Windows Update, initially offering the update to devices we believe will have the best update experience based on our next-generation machine-learning model," Microsoft said in a refreshed support document.

    That rollout was supposed to start three months ago.

    To read this article in full, please click here